Stay safe at the St Athans Hotel

 

 

 

Covid Safe measures at the St Athans

As you’d expect from a family-run hotel in the business for more than 50 years we take our health & Safety very seriously, and at no time is this more important than now, during this lingering pandemic. We’ve been reading all the best practice from the government guidance and hospitality industry organisations (and also good ideas from other hotels) to choose the best protocols that make sure everyone who wishes to stay in London can do so safely  with us.

Please read this very useful ‘Guidance on planning a holiday in England’ from the Visit England website www.visitengland.com/planning-holiday-in-england

Among other measures put in place behind the scenes these are the ones that affect any guests coming to stay:

  • Whole property regularly cleaned with sanitizer EN 14476 approved against Coronavirus
  • Contactless check in/ check out
  • Acrylic protective shield between staff in office and guests
  • Staff wearing PPE – masks/face shields and gloves
  • Disposable protective masks and gloves available to guests that want them
  • Shared facility rooms allocated specific bathrooms
  • Checking guest’s temperature on arrival
  • Hand sanitizer station for guests
  • Keeping each guest room vacant for days between stays
  • Social distancing recommendations in place throughout the hotel
  • Rooms not serviced to minimise staff contact*
  • Safe process if guest(s) comes down with Covid symptoms while at the hotel**
  • Staff to stay home when they (or family) presenting any symptoms

we regularly review our procedures to make sure we’re keeping our staff & guests as safe as possible in these changing circumstances.

*It’s strange not cleaning the rooms everyday, but this is what we are currently told to do. Towels will be provided, and after a few days new ones can be had from the reception, and rubbish bags can be left outside the room to be taken away in the morning.

**UK industry standard – if a guest needs to self-isolate at the hotel, they will be moved to an ensuite room, if possible, and still expected to pay for the cost of their stay.

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